Patient Account Representative (Hybrid)

Truman Medical Centers; Northpoint (AR); Hybrid; USD 42,000 - 54,000; Full time

Job summary

The Truman Medical Centers in Northpoint, Kansas City, MO, seeks a Patient Account Representative for a full-time, hybrid role in the Patient Accounts Department. Work Schedule: 7:00AM - 3:30PM; Hours per Week: 40.

Position focuses on daily billing of insurance claims and collections to manage your account receivables. Requires experience with commercial insurance, Medicare/Medicaid reimbursement, and strong Excel/Outlook skills.

Qualifications

• Experience in commercial insurance, Medicare, and Medicaid reimbursement.
• Working knowledge of reimbursement comment codes and payer provider manuals.
• Computer literacy and math aptitude; ability to use 10-key calculator and basic software including Excel, Word and Outlook.
• Good oral and written communication skills.
• High school diploma or equivalent (entry level).

Responsibilities

• Directly responsible for daily billing of insurance claims and collection activity on outstanding payor accounts and self-pay encounters.
• Monitor and reconcile accounts to ensure accurate account resolution.
• Use various electronic systems with high customer service standards and regulatory compliance.

Skills

Commercial Insurance Billing

Medicare/Medicaid reimbursement

Excel/Word/Outlook basics

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Job description

Patient Account Representative (Hybrid)

101 Truman Medical Center

Job Location: Northpoint Kansas City, Missouri

Department: Patient Accounts

Position Type: Full time

Work Schedule: 7:00AM - 3:30PM

Hours Per Week: 40

Job Description

Directly responsible for daily billing of insurance claims and collection activity on outstanding payor accounts and self-pay encounters to manage your assigned account receivables. This position is accountable for monitoring and reconciling accounts with appropriate workflow processes to ensure accurate account resolution. Has thorough knowledge of third-party carriers; government payors; special programs; and University Health Financial Assistance program. Meets quality measures set forth by regulatory compliance standards, Federal Regulations, and department protocols. Uses a variety of electronic systems in the course of this work and displays high customer service standards. Requires independent and critical thinking skills.

Minimum Requirements

• High school diploma or equivalent Entry level position, no minimal years required in professional or insurance billing environment.
• Experience in commercial insurance, Medicare, and Medicaid reimbursement
• Working knowledge of reimbursement comment codes and payer provider manuals
• Must have computer literacy and math aptitude, and the ability to use 10-key calculator, computer key board and basic software applications, including Excel, Word and Outlook.
• Good oral and written communication skills

Company Culture

Working at University Health is about making a difference. It's providing the best care to every patient every day. University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.