Patient Account Representative (Hybrid)

University Health; Kansas City (MO); Hybrid; USD 42,000 - 62,000; Full time

Job summary

University Health is seeking a Patient Account Representative for a hybrid role in Kansas City, MO. The position focuses on daily billing of insurance claims and collections on payor and self-pay accounts, ensuring accurate receivables and adherence to regulatory standards.

The role requires knowledge of commercial insurance, Medicare/Medicaid reimbursement, and strong calculator skills; Excel/Word/Outlook literacy is essential.

Qualifications

• High school diploma or equivalent.
• Entry level position, no minimal years required in professional or insurance billing environment.
• Experience in commercial insurance, Medicare, and Medicaid reimbursement.
• Working knowledge of reimbursement comment codes and payer provider manuals.
• Must have computer literacy and basic software like Excel, Word and Outlook.
• Good oral and written communication skills.

Responsibilities

• Handle daily billing of insurance claims and follow up on outstanding payor accounts and self-pay encounters to manage accounts receivable.
• Monitor and reconcile accounts with established workflow processes to ensure accurate resolutions.
• Possess knowledge of third-party payors, government payors, and University Health Financial Assistance program; comply with regulatory standards.
• Utilize electronic systems and maintain high customer service standards; apply independent and critical thinking.

Skills

Communication

Billing processes

Critical thinking

Math aptitude

Education

High school diploma or equivalent

Tools

Excel

Outlook

Word

Job description

Patient Account Representative (Hybrid)101 Truman Medical Center

Job LocationNorthpointKansas City, Missouri

DepartmentPatient Accounts

Position TypeFull time

Work Schedule7:00AM - 3:30PM

Hours Per Week40

Directly responsible for daily billing of insurance claims and collection activity on outstanding payor accounts and self-pay encounters to manage your assigned account receivables. This position is accountable for monitoring and reconciling accounts with appropriate workflow processes to ensure accurate account resolution. Has thorough knowledge of third-party carriers; government payors; special programs; and University Health Financial Assistance program. Meets quality measures set forth by regulatory compliance standards, Federal Regulations, and department protocols.

Uses a variety of electronic systems in the course of this work and displays high customer service standards. Requires independent and critical thinking skills.

Minimum Requirements

• High school diploma or equivalent
• Entry level position, no minimal years required in professional or insurance billing environment.
• Experience in commercial insurance, Medicare, and Medicaid reimbursement
• Working knowledge of reimbursement comment codes and payer provider manuals
• Must have computer literacy and math aptitude, and the ability to use 10-key calculator, computer key board and basic software applications, including Excel, Word and Outlook.
• Good oral and written communication skills