Hybrid Patient Access & Financial Clearance Specialist

Nuvance Health; Danbury (CT); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical, Dental and Vision Coverage

Health Savings Account

401(k) Retirement Plan

Wellness Programs

Employee Assistance Program

Team Member Discounts

Basic Life and AD&D insurance

Job summary

Health Quest Systems Inc in Danbury, CT, seeks a full-time referral/central access specialist for patient flow, scheduling, and financial clearance. The role includes pre-registration, insurance verification, and coordination of authorizations to ensure prompt payment.

The position is hybrid-remote with the first 90 days on site. Requirements include a HS Diploma, NAHAM certification within a year, and strong customer service skills.

Qualifications

• HS Diploma required; 2 years of related experience.
• NAHAM certification within one year of hire.
• Basic MS Word & MS Excel; strong customer service and organization.
• Associate's degree preferred with 6 months related experience.

Responsibilities

• Schedule patients for hospital or medical group services via calls, online requests, or outreach.
• Use central referral system to schedule internal and external referrals for continuity of care.
• Provide excellent customer service to physician offices and patients; reduce call metrics.
• Verify insurance eligibility and collect benefit information; use estimation tools.
• Initiate authorizations and follow up with payers to secure payments.
• Perform pre-registration with demographic verification and insurance details; collect liabilities.
• Safeguard patient privacy; comply with all regulations and policies.
• Perform other duties as assigned.

Skills

Customer service

Organizational skills

MS Word

MS Excel

Education

HS Diploma

Associate's degree preferred

NAHAM Certification

Tools

MS Word

MS Excel

Job description

Health Quest Systems Inc in Danbury, CT, seeks a full-time referral/central access specialist for patient flow, scheduling, and financial clearance. The role includes pre-registration, insurance verification, and coordination of authorizations to ensure prompt payment.

The position is hybrid-remote with the first 90 days on site. Requirements include a HS Diploma, NAHAM certification within a year, and strong customer service skills.