Hybrid QC Manager – BSA/AML & Sanctions

Pathward; United States; Hybrid; USD 72,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement benefits

Life insurance

Disability benefits

Paid time off

Job summary

Pathward is a hybrid, remote-office company dedicated to growing our talent anywhere. Pathward seeks a Manager, Quality Control to lead the QC function across BSA/AML & Sanctions Operations, ensuring independence from production and executing the program under governance.

You will guide QC Analysts, implement sampling designs and error taxonomies, and coordinate access to systems such as Actimize, FCRM, and Bridger while reporting findings to governance forums.

Qualifications

• Bachelor's degree required.
• CAMS required; CFE, CFCS, or CRCM preferred.
• 6–9 years of BSA/AML experience, including quality assurance/quality control or independent testing.
• 2+ years of people leadership.
• Experience designing sampling methodologies and error taxonomies in a regulated environment.
• Familiarity with alert, case, and sanctions-screening workflows.
• Strong QC/QA design discipline, including statistically valid sampling and calibration.

Responsibilities

• Operate the QC program day-to-day across all five review populations; ensure independence from production disposition authority is maintained in execution.
• Apply and maintain the sampling methodology set by the Director at defined confidence levels, and recommend refinements based on results.
• Apply the error taxonomy aligned to the OCC five-element documentation baseline, executing escalation and re-work rules and surfacing gaps to the Director.
• Lead the QC Lead and QC Analysts; run monthly calibration between QC, Leads, and Managers with documented outcomes.
• Compile QC results and thematic trends for the Director to report into BSA/AML governance; track and follow up on effective-challenge items to closure.
• Coordinate read-only system access (Actimize, FCRM, Bridger) and maintain the QC results repository; ensure QC holds no production disposition rights.
• Operate to the Financial Crimes Compliance Independent Testing and Quality Assurance Program Document owned by the Director.
• Support the Director’s engagement with Financial Crimes Compliance Independent Testing and Quality Assurance and Internal Audit, without replacing either.

Skills

BSA/AML experience

Quality assurance/independent testing

Sampling methodology design

Leadership

Documentation & governance

Education

Bachelor's degree

CAMS

Tools

Actimize

FCRM

Bridger

Job description

Pathward is a hybrid, remote-office company dedicated to growing our talent anywhere. Pathward seeks a Manager, Quality Control to lead the QC function across BSA/AML & Sanctions Operations, ensuring independence from production and executing the program under governance.

You will guide QC Analysts, implement sampling designs and error taxonomies, and coordinate access to systems such as Actimize, FCRM, and Bridger while reporting findings to governance forums.