Hybrid Orthodontic Assistant & Front Desk Pro

Engel-Orthodontics; Summertree (MS); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

Paid Time off

Employee discounts

Training & development

Job summary

Engel Orthodontics in Madison, MS, is seeking a versatile Orthodontic Assistant to support clinical and front-desk duties on a hybrid schedule (2 clinic days, 2 admin days). You will assist during patient appointments, take X-rays and photos, and help maintain a welcoming, organized environment.

The role offers a competitive hourly rate based on experience, with benefits including health insurance, PTO, discounts, and professional development opportunities.

Qualifications

• Previous experience as an orthodontic assistant or in a dental setting is desirable but not mandatory.
• Strong organizational and multitasking skills.
• Excellent interpersonal abilities.
• Experience with Microsoft Office Suite is preferred.
• Experience in dental software or office management systems is preferred.
• Knowledge of orthodontic terminology and procedures is preferred.

Responsibilities

• Assist orthodontist during patient appointments, providing chairside support.
• Take X-rays, impressions, scans, and photographs as required.
• Educate patients and their families on ortho procedures, proper care, and oral hygiene.
• Ensure treatment bays are well-stocked, clean, and prepared for each patient.
• Maintain accurate patient records and charts.
• Prepare and sterilize instruments and equipment in accordance with protocols.
• Provide excellent customer service and address patient concerns with professionalism and empathy.
• Answer Phones and Schedule Patients.
• Verify Insurance for new Patients, File Insurance for braces visits, Load future visits into Patient Management Calendar.
• Periodically participate in community events, workshops, and seminars to promote orthodontic awareness.
• Work with Dr. Engel and Office Manager to establish partnerships with local schools, dental offices, and community organizations to enhance the clinic's visibility.
• Foster positive relationships with patients, creating a welcoming and comfortable environment.

Skills

Strong organizational skills

Multitasking

Excellent interpersonal abilities

Knowledge of orthodontic terminology

Education

Bachelor's degree preferred

Orthodontic/Dental Assistant certification preferred

Tools

Microsoft Office Suite

Dental software / office management system

Job description

Engel Orthodontics in Madison, MS, is seeking a versatile Orthodontic Assistant to support clinical and front-desk duties on a hybrid schedule (2 clinic days, 2 admin days). You will assist during patient appointments, take X-rays and photos, and help maintain a welcoming, organized environment.

The role offers a competitive hourly rate based on experience, with benefits including health insurance, PTO, discounts, and professional development opportunities.