Federal Management Analyst - Change & Process (Hybrid)

iCatalyst, Inc.; Washington (District of Columbia); Hybrid; USD 70,000 - 110,000; Full time

Job summary

iCatalyst, Inc. seeks a Management Analyst to support a federal program in Washington, DC. The role focuses on analyzing business processes, gathering requirements, and delivering process improvements with cross-functional teams. You will develop SOPs, SOP mappings, and BRDs, while tracking KPIs to drive program performance.

A Hybrid/Remote schedule and US citizenship are required for this position.

Qualifications

• Experience in mapping business processes and developing SOPs.
• Familiarity with BRDs and KPI-driven program reporting.
• Ability to work with cross-functional teams to implement improvements.
• U.S. citizenship required to support a federal program.

Responsibilities

• Analyze business processes and gather requirements for the federal program.
• Deliver process improvements with cross-functional teams to increase efficiency.
• Develop SOPs, SOP mappings and BRDs to formalize processes.
• Track and report KPIs to drive program performance.

Skills

Business process analysis

Requirements gathering

Cross-functional collaboration

Process improvement

KPI tracking

Job description

iCatalyst, Inc. seeks a Management Analyst to support a federal program in Washington, DC. The role focuses on analyzing business processes, gathering requirements, and delivering process improvements with cross-functional teams.

You will develop SOPs, SOP mappings, and BRDs, while tracking KPIs to drive program performance. A Hybrid/Remote schedule and US citizenship are required for this position.