Hybrid Order-to-Cash Analyst: Invoicing & Collections

Tricentis; Atlanta (GA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work environment

Full benefits package

Disability & Life Insurance

Company paid benefits

Job summary

Tricentis in Atlanta, GA is seeking an Order-to-Cash specialist to own activities from orders to invoicing and collections. You will work across Salesforce and our ERP environment to keep orders moving, invoices accurate, and payments on track, partnering with Sales, Deal Desk, Finance, and customers.

This hybrid role requires 2+ years in billing/AR or O2C, strong Excel, Salesforce/CPQ experience, and the ability to juggle high-volume month-end tasks while maintaining data integrity.

Qualifications

• 2+ years in billing, collections, order management, accounts receivable, or Order to Cash.
• Hands-on experience managing billing and collections activities.
• Experience with Salesforce and CPQ workflows.
• Experience processing orders, invoices, or receivables through an ERP or financial system.
• Strong Excel skills (VLOOKUP/XLOOKUP, data grouping, reconciliation).
• Track record of producing accurate work where details matter.
• Ability to organize and prioritize competing demands in a high-volume environment.
• Clear written and verbal communication with customers and internal stakeholders.
• Bachelor's degree in Accounting, Finance, Business, or related field, or equivalent professional experience.

Responsibilities

• Own customer orders from booking through invoicing and collection.
• Process new orders, contracts, and renewals accurately and on time.
• Generate invoices aligned with contract terms, POs, and billing requirements.
• Manage collections activity by reviewing outstanding receivables and following up on unpaid invoices.
• Navigate customer procurement processes, supplier portals, POs and billing documentation.
• Maintain accurate customer, order, ARR, bookings, and billing data across Salesforce and ERP.
• Reconcile information across systems and investigate discrepancies before they impact invoicing or payment.
• Prioritize high volume of orders, invoices, emails, and customer requests during month-end/quarter-end.
• Identify and escalate exceptions with information Finance and partners need to act.
• Communicate directly with customers and internal stakeholders to resolve questions and keep transactions moving.
• Partner with Deal Desk, Sales, Finance and other teams across Order-to-Cash.

Education

Bachelor's degree in Accounting, Finance, Business, or a related field, or equivalent professional experience

Tools

Salesforce CPQ

ERP systems

Job description

Tricentis in Atlanta, GA is seeking an Order-to-Cash specialist to own activities from orders to invoicing and collections. You will work across Salesforce and our ERP environment to keep orders moving, invoices accurate, and payments on track, partnering with Sales, Deal Desk, Finance, and customers.

This hybrid role requires 2+ years in billing/AR or O2C, strong Excel, Salesforce/CPQ experience, and the ability to juggle high-volume month-end tasks while maintaining data integrity.