Hybrid Ops Design Enablement Lead

tms (USA); Chicago (IL); Hybrid; USD 100.000 - 120.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Tuition reimbursement

Paid time off & holidays

Medical, dental, vision benefits

401(k) with company match

Zusammenfassung

tms is seeking an Operations Design Enablement Manager to join the Operations Design and Enablement team. You will translate business goals into scalable technical solutions, drive process improvements, and ensure high-quality creative services delivery across functional teams.

You will own end-to-end delivery for marketing systems, build cross-functional partnerships with internal stakeholders and agency leadership, and mentor junior teammates while advancing automation and integration efforts.

Qualifikationen

• Must have a bachelor’s degree in IT, computer science, communications/marketing, or related field.
• Minimum 3+ years of project management or technology delivery in an agency or production environment.
• Strong experience with Agile or Scrum and sprint planning.

Aufgaben

• Translate business goals into scalable technical solutions for marketing systems.
• Drive process improvements and ensure delivery of high-quality creative services.
• Lead cross-functional planning, backlogs, and vendor partnerships with IT and agencies.

Kenntnisse

Project management

Agile methodologies

Cross-functional collaboration

Mentoring

Communication

Stakeholder management

Problem solving

Ausbildung

Bachelor’s degree in IT/CS/Marketing/related field

Tools

Airtable

Figma

SendGrid

Ziflow

Lokalise

Jobbeschreibung

tms is seeking an Operations Design Enablement Manager to join the Operations Design and Enablement team. You will translate business goals into scalable technical solutions, drive process improvements, and ensure high-quality creative services delivery across functional teams.

You will own end-to-end delivery for marketing systems, build cross-functional partnerships with internal stakeholders and agency leadership, and mentor junior teammates while advancing automation and integration efforts.