Hybrid Operations & Systems Manager – Nonprofit

West Michigan Center for Arts + Technology - WMCAT; Grand Rapids (MI); On-site; USD 44,000 - 47,000; Full time

Benefits offered by this job

15 days PTO

15 paid holidays

Birthday day off

Half-day Fridays during the summer

Simple IRA with employer match of up 3

Health Care Plan (Medical, Dental, and

Job summary

The Operations Manager at West Michigan Center for Arts + Technology (WMCAT) in Grand Rapids oversees internal operations, technology liaison and asset management, facilities, HR support, and payroll backup to advance WMCAT's mission-driven programs.

You will coordinate cross-department activities, develop systems to improve workflows, manage vendor relationships, and support inclusive, equitable operations while representing WMCAT in collaboration with leadership.

Qualifications

• Experience managing relationships with vendors or contractors.
• Basic tech troubleshooting and IT support skills.
• HR functions such as recruitment, onboarding, or benefits administration.
• Payroll processing responsibilities or training willingness.
• Strong written and verbal communication; ability to work in a diverse environment.

Responsibilities

• Coordinate daily administrative and operational activities across departments.
• Develop systems to improve workflows and cross-team communication.
• Manage relationships with vendors and contractors.
• Provide backup payroll processing and support during audits.
• Support HR processes including onboarding and benefits administration.

Skills

Vendor relations

Tech troubleshooting

HR functions

Payroll support

MS Office

QuickBooks Online

Written & verbal comms

Bilingual Spanish

Tools

MS Office

QuickBooks Online

Job description

The Operations Manager at West Michigan Center for Arts + Technology (WMCAT) in Grand Rapids oversees internal operations, technology liaison and asset management, facilities, HR support, and payroll backup to advance WMCAT's mission-driven programs.

You will coordinate cross-department activities, develop systems to improve workflows, manage vendor relationships, and support inclusive, equitable operations while representing WMCAT in collaboration with leadership.