Hybrid Operations Strategist - Reinsurance

Marsh McLennan; New York (NY); Hybrid; USD 90,000 - 140,000; Full time

Job summary

Marsh is seeking a talented professional to join our Global Operations team in New York, NY, with a hybrid work arrangement requiring three days in the office. The role focuses on assessing workflows, identifying inefficiencies, and delivering scalable operational solutions within the reinsurance value chain.

You will leverage consulting experience to develop structured project plans, coordinate stakeholders, and drive data-backed improvements, while fostering a collaborative, high-performing

Qualifications

• 3–5 years of professional experience in management consulting or similar field
• Bachelor’s degree in business administration, computer science, or closely related discipline
• Demonstrated ability to structure ambiguous problems, develop hypotheses, and drive data-backed recommendations
• Proficiency in data analysis and visualization tools such as Excel, Power BI, and SQL
• Strong project management and stakeholder coordination skills, with the ability to manage multiple workstreams in a matrixed environment
• Exceptional written and verbal communication skills, collaborative mindset, and familiarity with AI, machine learning, automation, and digital workflows

Responsibilities

• Support the identification, prioritization, and execution of operational improvement initiatives across the reinsurance value chain
• Assist with current-state assessments and gap analyses to identify process inefficiencies and recommend actionable solutions
• Develop structured project plans, track milestones, and coordinate cross-functional stakeholders to deliver work on time and within scope
• Assist in the design and implementation of process reengineering efforts, including workflow redesigns, SOPs, and operational playbooks
• Support change management activities, including stakeholder engagement, training material development, and adoption tracking
• Analyze operational data and performance metrics to identify trends, measure impact, and support decision-making
• Contribute to strategic planning cycles by preparing briefing materials, monthly and quarterly business review decks, status reports, and presentations for senior leadership
• Build trusted relationships across the organization while demonstrating strong analytical skills, effective communication, and disciplined execution

Skills

Data analysis

Power BI

SQL

Excel

Project management

Stakeholder coordination

AI/ML familiarity

Communication

Education

Bachelor's degree in Business Administration

Bachelor's degree in Computer Science

Tools

Python

R

SQL

Job description

Marsh is seeking a talented professional to join our Global Operations team in New York, NY, with a hybrid work arrangement requiring three days in the office. The role focuses on assessing workflows, identifying inefficiencies, and delivering scalable operational solutions within the reinsurance value chain.

You will leverage consulting experience to develop structured project plans, coordinate stakeholders, and drive data-backed improvements, while fostering a collaborative, high-performing