Hybrid Operations Quality Lead

OnTrac; Ontario (VA); Hybrid; USD 105,000 - 157,000; Full time

Job summary

OnTrac is seeking an Operations Quality Manager to ensure products, services, and processes meet established quality standards and customer expectations. This role supports quality initiatives through audits, inspections, data analysis, corrective action management, and continuous improvement to enhance operational performance and compliance.

The position is hybrid (3 days onsite / 2 days remote) with a Monday–Friday schedule and a compensation range of $104,800–$157,200, depending on experience

Qualifications

• Minimum 8 years of relevant experience with a Bachelor's degree or equivalent.
• Extensive QA auditing and corrective actions experience.
• Ability to analyze quality defects and implement CAPA.
• Strong written and verbal communication skills.
• Collaborative, cross-functional team orientation in a fast-paced environment.

Responsibilities

• Conduct quality reviews, inspections, and audits to verify compliance with standards.
• Analyze defects and deviations to identify root causes and implement CAPA.
• Develop and manage quality records, procedures, work instructions, and reports.
• Collaborate with cross-functional teams to identify process improvements and reduce defects.
• Monitor regulatory requirements and support audits.

Skills

QA methodologies

Auditing practices

Root cause analysis

Communication skills

Team collaboration

Fast-paced environment

Education

Bachelor's degree or equivalent

Tools

QA tools

Office software

Job description

OnTrac is seeking an Operations Quality Manager to ensure products, services, and processes meet established quality standards and customer expectations. This role supports quality initiatives through audits, inspections, data analysis, corrective action management, and continuous improvement to enhance operational performance and compliance.

The position is hybrid (3 days onsite / 2 days remote) with a Monday–Friday schedule and a compensation range of $104,800–$157,200, depending on experience