Quality Manager: Hybrid, Impactful Process Leader

TouchTronics, Inc.; Indiana; Hybrid; USD 59,000 - 72,000; Full time

Benefits offered by this job

Hybrid schedule

No weekends

Full benefits package

Job summary

TouchTronics, Inc. in Elkhart, Indiana is looking for a Quality Manager to lead production quality activities, maintain the QMS, and collaborate with operations leadership across multiple plants.

The role includes authority to halt production when quality concerns arise and a hybrid work arrangement with regular onsite presence. The ideal candidate will have ISO 9001 experience, strong root-cause analysis skills, and proficiency with Microsoft Office.

Qualifications

• Experience with ISO 9001 and Quality Management Systems in manufacturing.
• Experience conducting quality audits and managing findings through corrective-action closure.
• Strong knowledge of root-cause analysis and corrective-action implementation.

Responsibilities

• Leading production quality activities across company plants, including identifying nonconforming materials and coordinating containment and corrective action.
• Maintaining the Quality Management System and supporting ISO 9001 requirements.
• Conducting quarterly production audits and following findings through corrective-action completion.
• Leading root-cause analysis for quality concerns, customer complaints, and nonconforming products, then verifying that corrective actions are effective.
• Managing configuration management, document control, and controlled quality records.
• Partnering with Production, Engineering, Purchasing, and other departments to improve processes, inspection methods, documentation, and employee training.
• Communicating quality trends, risks, and improvement opportunities to the Operations Manager.
• Exercising authority to halt production when significant quality concerns arise.

Skills

Quality Management Systems

Root-cause analysis

Communication skills

Microsoft Office

Education

Bachelor’s degree preferred

Tools

Documentation control tools

Job description

TouchTronics, Inc. in Elkhart, Indiana is looking for a Quality Manager to lead production quality activities, maintain the QMS, and collaborate with operations leadership across multiple plants.

The role includes authority to halt production when quality concerns arise and a hybrid work arrangement with regular onsite presence. The ideal candidate will have ISO 9001 experience, strong root-cause analysis skills, and proficiency with Microsoft Office.