Hybrid Operations Processing Specialist

Mapfre; Webster (MA); Hybrid; USD 36,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

401(k) & Profit Sharing

Medical, Dental and Vision Coverage

Job summary

MAPFRE seeks an Operations Processing Representative in Webster, MA, offering a hybrid schedule. You will review and process documents, manage imaging/indexing workflows, and support claims, underwriting, and operations.

The role emphasizes accuracy, timely execution, and strong communication with customers and partners. The position requires a High School Diploma or GED with 0–1 year of experience; proficiency with Microsoft Office and document management is preferred.

Qualifications

• Education and experience requirements include a High School Diploma or GED and 0–1 year of experience.
• Proficiency in Microsoft Office and computer systems for research and records management.
• Strong written and spoken communication; ability to learn new tools quickly.

Responsibilities

• Review, process, and organize documents to ensure accuracy and accessibility.
• Provide exceptional customer service by supporting visitors and internal teams.
• Support administrative and operational tasks across departments in a fast-paced environment.

Skills

Organizational skills

Verbal and written communication

Attention to detail

Ability to learn new technology

Team player

Customer service mindset

Education

High School Diploma

GED

Tools

Microsoft Office

Job description

MAPFRE seeks an Operations Processing Representative in Webster, MA, offering a hybrid schedule. You will review and process documents, manage imaging/indexing workflows, and support claims, underwriting, and operations.

The role emphasizes accuracy, timely execution, and strong communication with customers and partners. The position requires a High School Diploma or GED with 0–1 year of experience; proficiency with Microsoft Office and document management is preferred.