Hybrid/Remote Claims Payment Specialist

Mapfre; Albuquerque (NM); Hybrid; USD 28,000 - 38,000; Full time

Benefits offered by this job

PTO

401(k) plan

Medical, Dental and Vision Coverage

Life Insurance

FSA/HSA

Job summary

MAPFRE is seeking a Claims Payment Processor to join our team in a hybrid or remote capacity based in Albuquerque, NM. The role involves processing claim reimbursements, reviewing invoices, and coordinating with dealerships to resolve billing issues.

The ideal candidate has at least 2 years in payment-related roles, strong detail orientation, and excellent communication skills. Training provided; standard schedule after training is weekdays with MT time zones.

Qualifications

• High School Diploma or equivalent.
• Minimum of 2 years of experience in payment processing, claims payments, accounts payable, or related administrative function.
• Strong attention to detail with a commitment to accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent organizational and time management skills.
• Strong verbal and written communication skills.
• Customer-focused mindset with a professional and positive approach to problem-solving.
• Ability to work both independently and as part of a team.
• Proficiency with Microsoft Office applications.

Responsibilities

• Process claim reimbursement payments accurately and in a timely manner.
• Review invoices to ensure pricing aligns with approved claim authorizations.
• Verify all invoices contain required information, including signatures and documentation.
• Communicate with dealerships and independent repair facilities to resolve billing discrepancies and payment issues.
• Issue payments via check or credit card based on vendor payment preferences.
• Maintain and distribute payment records, remittances, contracts, and supporting documentation.
• Scan, organize, and maintain electronic records of contracts, repair orders, and payment files.
• Respond to inquiries regarding claim payment status and assist customers, dealerships, and repair facilities with billing-related questions.
• Collaborate with team members and support special projects as needed.

Skills

Attention to detail

Multitasking

Organizational skills

Verbal and written communication

Customer-focused mindset

Independent and team work

Typing speed 30 WPM

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

MAPFRE is seeking a Claims Payment Processor to join our team in a hybrid or remote capacity based in Albuquerque, NM. The role involves processing claim reimbursements, reviewing invoices, and coordinating with dealerships to resolve billing issues.

The ideal candidate has at least 2 years in payment-related roles, strong detail orientation, and excellent communication skills. Training provided; standard schedule after training is weekdays with MT time zones.