Hybrid Operations Analytics & BI Specialist

Focus People; Atlanta (GA); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid schedule

Job summary

Focus People seeks an Operations Analyst to support a Quality Assurance & Training team. The role emphasizes analyzing operational data, monitoring KPIs, preparing reports, and recommending process improvements. You will translate complex data into actionable insights for management.

Ideal candidates have strong analytical, reporting, and problem‑solving skills, with experience in Excel/Access, and the ability to work both remotely and onsite within a hybrid schedule.

Qualifications

• Strong analytical and problem‑solving skills.
• Excellent written and verbal communication and presentation skills.
• Ability to analyze issues from multiple perspectives and recommend effective solutions.

Responsibilities

• Prepared accurate daily, weekly, monthly, quarterly and annual reports.
• Analyzed performance data to identify trends and opportunities for improvement.
• Developed charts, dashboards, and visual aids for reports and presentations.
• Presented findings and recommendations to management and stakeholders.
• Monitored KPIs and operational efficiency across business units.
• Conducted data quality audits to ensure accuracy and compliance.
• Supported BI reporting initiatives and ad-hoc data requests.
• Collaborated with departments and vendors to address operational issues.

Job description

Focus People seeks an Operations Analyst to support a Quality Assurance & Training team. The role emphasizes analyzing operational data, monitoring KPIs, preparing reports, and recommending process improvements. You will translate complex data into actionable insights for management.

Ideal candidates have strong analytical, reporting, and problem‑solving skills, with experience in Excel/Access, and the ability to work both remotely and onsite within a hybrid schedule.