Hybrid NYC: CPG SaaS Implementation Consultant

UpClear; New York (NY); Presencial; USD 150.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Plans

401k match

Paid Time Off

Maternity leave

Parental bonding leave

Sabbatical after 5 years

Hybrid work model

Salary $150K-$190K

Descripción de la vacante

UpClear in New York specializes in SaaS revenue management software for consumer brands. We seek a client-focused Technical Consultant to guide new clients through implementing our platform from kickoff to go-live, configuring data, hierarchies, and access, and training teams to use the system with confidence.

You will support the Sales team with demos and scoping, and success is measured by client adoption and value realization.

Formación

• Bachelor's degree in Business, Information Systems, Supply Chain, Finance, or related field.
• 5 years in client-facing implementation, consulting, or professional services.
• Experience delivering software implementations: workshops, configuration, testing, go-live.
• Advanced Excel (lookups, pivots) and SQL querying.
• Excellent communication and presentation skills for workshops and demos.
• Strong organizational and multi-workstream project management.
• Consultative, client-first approach and ability to explain technical concepts.

Responsabilidades

• Lead implementation workstreams from kickoff to go-live.
• Run workshops to map trade promotion and revenue processes for config.
• Configure platform data, hierarchies, and user access.
• Prepare and validate client data using Excel and SQL.
• Plan and deliver training; create training materials.
• Manage project plans, timelines, and status updates.
• Act as trusted client contact during implementation.
• Support Sales with demos and scoping.
• Document configurations and hand over to support.
• Feedback to Product to shape roadmap.

Conocimientos

Communication

Presentation skills

Project management

Client-facing experience

Analytical thinking

Educación

Bachelor's degree in Business, Information Systems, Supply Chain, Finance

Herramientas

Excel

SQL

Jira

Azure DevOps

Smartsheet

Descripción del empleo

UpClear in New York specializes in SaaS revenue management software for consumer brands. We seek a client-focused Technical Consultant to guide new clients through implementing our platform from kickoff to go-live, configuring data, hierarchies, and access, and training teams to use the system with confidence.

You will support the Sales team with demos and scoping, and success is measured by client adoption and value realization.