Hybrid New Business Coordinator: Policy Support

Ameritas-Life-Insurance-Corp; Cincinnati (OH); Hybrid; USD 22,000 - 36,000; Full time

Benefits offered by this job

Hybrid work option

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

Ameritas Life Insurance Corp in Cincinnati, OH seeks an administrative support associate to index documents, input transactions, and submit applications across policy types within administration systems. The role blends in-office and remote work.

You will respond to inquiries, learn the systems, manage multiple tasks, and meet service deadlines while contributing to a collaborative team environment. Insurance experience is a plus; HS diploma required.

Qualifications

• HS Diploma or GED is required.
• 0-2 years of related experience is required.
• Insurance industry experience is preferred.

Responsibilities

• Responds to internal/external communications to research inquiries and problems and provides a response through written and oral communication.
• Exhibits a willingness to learn new information about the systems used for the job including the ability to effectively use the software programs required for completing the workload assigned.
• Has basic product knowledge and is able to work independently. Demonstrates prioritization and organizational skills by appropriately managing multiple tasks within established time service standards.
• Reviews and processes a wide range of transactions in appropriate administrative systems for all products/plans.
• Meet deadlines, turnaround time standards, and production requirements for responding to customer service needs.
• Supports a team environment by putting the success of the team above own self interests, being open and objective when considering other’s views, offering assistance and support to co-workers, working cooperatively in group situations, and continually contributing to a positive team environment.
• Makes informed decisions, within defined limits, to resolve customer service issues.
• Shows ability to react to change in a productive and positive manner.

Skills

Communication

Prioritization

Independent work

Customer service

Education

High School Diploma or GED

Job description

Ameritas Life Insurance Corp in Cincinnati, OH seeks an administrative support associate to index documents, input transactions, and submit applications across policy types within administration systems. The role blends in-office and remote work.

You will respond to inquiries, learn the systems, manage multiple tasks, and meet service deadlines while contributing to a collaborative team environment. Insurance experience is a plus; HS diploma required.