New Business Coordinator

Ameritas-Life-Insurance-Corp; Cincinnati (OH); Hybrid; USD 22,000 - 36,000; Full time

Benefits offered by this job

Hybrid work option

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

Ameritas Life Insurance Corp in Cincinnati, OH seeks an administrative support associate to index documents, input transactions, and submit applications across policy types within administration systems. The role blends in-office and remote work.

You will respond to inquiries, learn the systems, manage multiple tasks, and meet service deadlines while contributing to a collaborative team environment. Insurance experience is a plus; HS diploma required.

Qualifications

• HS Diploma or GED is required.
• 0-2 years of related experience is required.
• Insurance industry experience is preferred.

Responsibilities

• Responds to internal/external communications to research inquiries and problems and provides a response through written and oral communication.
• Exhibits a willingness to learn new information about the systems used for the job including the ability to effectively use the software programs required for completing the workload assigned.
• Has basic product knowledge and is able to work independently. Demonstrates prioritization and organizational skills by appropriately managing multiple tasks within established time service standards.
• Reviews and processes a wide range of transactions in appropriate administrative systems for all products/plans.
• Meet deadlines, turnaround time standards, and production requirements for responding to customer service needs.
• Supports a team environment by putting the success of the team above own self interests, being open and objective when considering other’s views, offering assistance and support to co-workers, working cooperatively in group situations, and continually contributing to a positive team environment.
• Makes informed decisions, within defined limits, to resolve customer service issues.
• Shows ability to react to change in a productive and positive manner.

Skills

Communication

Prioritization

Independent work

Customer service

Education

High School Diploma or GED

Job description

This position will provide administrative support for the business line by indexing additional documents and inputting various transactions to accurately submit applications into the administration systems for all policy/plan types, and ordering additional requirements as required. The incumbent is responsible for providing service and communicating to policyholders, associates in field offices, agents/brokers, strategic alliances, and other partners.

This is a hybrid role working partially in-office (Cincinnati, OH) and partially from home.

What you do:

• Responds to internal/external communications to research inquiries and problems and provides a response through written and oral communication.
• Exhibits a willingness to learn new information about the systems used for the job including the ability to effectively use the software programs required for completing the workload assigned.
• Has basic product knowledge and is able to work independently. Demonstrates prioritization and organizational skills by appropriately managing multiple tasks within established time service standards.
• Reviews and processes a wide range of transactions in appropriate administrative systems for all products/plans.
• Meet deadlines, turnaround time standards, and production requirements for responding to customer service needs.
• Supports a team environment by putting the success of the team above own self interests, being open and objective when considering other’s views, offering assistance and support to co-workers, working cooperatively in group situations, and continually contributing to a positive team environment.
• Makes informed decisions, within defined limits, to resolve customer service issues.
• Shows ability to react to change in a productive and positive manner.

What you bring:

• H.S. Diploma or GED is required.
• 0-2 years of related experience is required.
• Insurance industry experience is preferred.

What we offer:

A meaningful mission. Great benefits. A vibrant culture
Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.
At Ameritas, you’ll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don’t:
Ameritas Benefits
For your money:

• 401(k) Retirement Plan with company match and quarterly contribution.
• Tuition Reimbursement and Assistance.
• Incentive Program Bonuses.
• Competitive Pay.

For your time:

• Flexible Hybrid work.
• Thrive Days - Personal time off.
• Paid time off (PTO).

For your health and well-being:

• Health Benefits: Medical, Dental, Vision.
• Health Savings Account (HSA) with employer contribution.
• Well-being programs with financial rewards.
• Employee assistance program (EAP).

For your professional growth:

• Professional development programs.
• Leadership development programs.
• Employee resource groups.
• StrengthsFinder Program.

For your community:

• Matching donations program.
• Paid volunteer time– 8 hours per month.

For your family:

• Generous paid maternity leave and paternity leave.
• Fertility, surrogacy, and adoption assistance.
• Backup child, elder and pet care support.

An Equal Opportunity Employer

Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we’re committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.

Application Deadline
This position will be open for a minimum of 3 business days or until filled.

This position is not open to individuals who are temporarily authorized to work in the U.S.

About this Position's Pay

The pay range posted reflects a nationwide minimum to maximum covering all potential locations where the position may be filled. The final determination on pay for any position will be based on multiple factors including role, career level, work location, skill set, and candidate level of experience to ensure pay equity within the organization. This position will be eligible to participate in our comprehensive benefits package (see above for details). This position will be eligible to participate in our Short-Term Incentive Plan with the annual target defined by the plan.

Pay Range

Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.
The actual pay rate will depend on the person's qualifications and experience. $16.28 - $26.05 / hour

Pay Transparency

Pay transparency is rooted in principles of fairness, equity, and accountability within the workplace. Sharing pay ranges for job postings is one way Ameritas shows our commitment to equitable compensation practices.

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