Hybrid Mortgage Loss Mitigation Supervisor

Carrington Holding Company, LLC; Orange (CA); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Healthcare plans

401(k) with company match

Educational reimbursement

Employee referral bonuses

Career training programs

Community foundation support

Job summary

Carrington Mortgage Services is seeking a Liquidation Supervisor to lead a team of real estate negotiators and processors on short sale and deed-in-lieu cases. The role emphasizes negotiation, compliance, and timely file completion in a hybrid work setting.

You will oversee inbound/outbound calls, coordinate with agents and attorneys, and ensure investor approvals while managing reporting and travel as needed.

Qualifications

• High school diploma or equivalent, college coursework preferred in business/finance.
• 3+ years mortgage industry experience.
• 1+ year in loss mitigation/negotiation.
• Intermediate Microsoft Suite skills required.
• Familiarity with mortgage/real estate terminology.
• Experience with sales/collections software is preferred.

Responsibilities

• Supervise staff handling inbound/outbound calls from borrowers, agents, attorneys and third parties regarding short sales and deeds in lieu.
• Analyze Short Sale and REO transactions for investor approval and compliance.
• Coordinate timely negotiations and counter offers to reduce loss and meet valuation targets.
• Submit negotiated files for senior management/investor approval.
• Monitor department performance with monthly reporting.
• Manage postponements of foreclosure sales to allow review time.
• Attend mediation/settlement hearings; travel may be required.
• Escalate calls professionally and prepare responses for HUD/CMS as needed.
• Assist with audits and remediate findings; perform other duties as assigned.

Skills

Mortgage industry experience

Negotiation

Time management

Travel up to 10%

Professional communication

Education

High school diploma

Some college in business/finance

Tools

Microsoft Office

Sales/collections software

Job description

Carrington Mortgage Services is seeking a Liquidation Supervisor to lead a team of real estate negotiators and processors on short sale and deed-in-lieu cases. The role emphasizes negotiation, compliance, and timely file completion in a hybrid work setting.

You will oversee inbound/outbound calls, coordinate with agents and attorneys, and ensure investor approvals while managing reporting and travel as needed.