Hybrid Membership Systems Lead — Digital Change & Data

Cobseo; United States; Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Employee Assistance Programme

Cycle to Work

Death in service

Income protection

Pension

Job summary

Cobseo, the Confederation of Service Charities, seeks a Membership Systems Manager to lead the design and implementation of integrated digital systems across Membership, Communications and Finance in our London office.

You will collect and analyse performance data, support data protection, and train colleagues and Members to use new systems, with a flexible hybrid working pattern and a focus on delivering measurable impact for Members.

Qualifications

• Experience delivering integrated digital systems across multiple business functions.
• Strong data governance and data protection knowledge.
• Proven project management with multiple workstreams and tight deadlines.
• Ability to translate business needs into system requirements and solutions.

Responsibilities

• Define requirements and lead the design and implementation of a digital change programme across Cobseo’s systems.
• Strengthen system integration across Membership, Communications and Finance.
• Ensure compliance with data-protection requirements and maintain data accuracy.
• Develop reporting and analytics to support evidence-based decisions and impact measurement.
• Train colleagues and Members to use new systems effectively.
• Support ongoing development and improvements as Cobseo priorities evolve.

Skills

Technical systems design

Data analysis

Project management

Communication

Team collaboration

Microsoft Office

AI analytics

Tools

Teams

SharePoint

Google Meet

Zoom

Word

Excel

Outlook

PowerPoint

Job description

Cobseo, the Confederation of Service Charities, seeks a Membership Systems Manager to lead the design and implementation of integrated digital systems across Membership, Communications and Finance in our London office.

You will collect and analyse performance data, support data protection, and train colleagues and Members to use new systems, with a flexible hybrid working pattern and a focus on delivering measurable impact for Members.