Hybrid Member Success & Fulfillment Specialist

Deanna Nesbit & Associates; Dayton (OH); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Job summary

A logistics technology company in Dayton, OH is looking for a Member Success & Fulfillment Specialist. This full-time role involves supporting partners' operational needs and assisting in order fulfillment across various channels. The ideal candidate will excel in customer service and possess strong organizational and communication skills. A bachelor's degree in Business or Supply Chain Management is preferred. The company values operational excellence with a collaborative and detail-oriented work culture.

Qualifications

• Experience in customer service, relationship management, or client support.
• Working knowledge of supply chain logistics and inventory management.
• Familiarity with e-commerce platforms and order fulfillment processes.

Responsibilities

• Support partner members with day-to-day operational and service needs.
• Assist with order processing and fulfillment for multiple e-commerce channels.
• Coordinate communication between members and internal teams.

Skills

Customer service experience

Relationship management

Strong communication skills

Attention to detail

Proficient in Microsoft Office

Problem-solving skills

Education

Bachelor's degree in Business Administration or Supply Chain Management

Tools

Tribute ERP system

Job description

A logistics technology company in Dayton, OH is looking for a Member Success & Fulfillment Specialist. This full-time role involves supporting partners' operational needs and assisting in order fulfillment across various channels. The ideal candidate will excel in customer service and possess strong organizational and communication skills. A bachelor's degree in Business or Supply Chain Management is preferred. The company values operational excellence with a collaborative and detail-oriented work culture.