Hybrid Medical Referral Coordinator — Remote & Onsite

Avance Care; Durham (NC); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Hybrid schedule

No weekends

Comprehensive benefits

Job summary

Avance Care in Durham, NC is hiring a Referral Coordinator to support providers by submitting referrals to high-value specialists and closing the loop with consult notes after visits.

This full-time role offers a hybrid schedule (3 days remote, 2 days onsite) with weekdays only shifts, a comprehensive benefits package, and a fast-paced environment ideal for detail-oriented candidates with healthcare admin experience.

Qualifications

• High School Diploma or associate degree in healthcare administration preferred.
• Medical terminology knowledge preferred.
• 1 year of related experience preferred.
• Strong computer skills and HIPAA confidentiality required.
• Excellent verbal and written communication; detail-oriented and organized.

Responsibilities

• Ensure referrals are submitted, accepted and followed up promptly.
• Provide clinical information to outside entities as needed.
• Ensure complete and accurate registration for patients.
• Assist patients with problems related to referrals and advocate with carriers for approvals.
• Maintain referral documentation and communication with referring providers in the EMR.
• Establish and maintain relationships with providers and outside entities.
• Review referral details with patients as needed.
• Keep patient charts up to date with consult information from other entities.
• Monitor utilization of High Value Specialist and Medical Neighborhood networks.
• Communicate with specialist offices to coordinate transitions of patient care.

Skills

Medical terminology

Computer skills

Verbal communication

Written communication

Team player

Education

High School Diploma

Healthcare admin degree

Job description

Avance Care in Durham, NC is hiring a Referral Coordinator to support providers by submitting referrals to high-value specialists and closing the loop with consult notes after visits.

This full-time role offers a hybrid schedule (3 days remote, 2 days onsite) with weekdays only shifts, a comprehensive benefits package, and a fast-paced environment ideal for detail-oriented candidates with healthcare admin experience.