Patient Access & Insurance Authorization Specialist

University of Illinois at Chicago; Chicago (IL); Hybrid; USD 42,000 - 65,000; Full time

Job summary

University of Illinois at Chicago (UI Health) is seeking an Insurance Verification and Pre-Authorization Clerk in Chicago, IL. The role supports Revenue Management and Patient Access Services. It involves obtaining authorizations, confirming eligibility, and assisting with patient estimates while ensuring compliance with payer requirements.

The position is hybrid, with a Monday–Friday schedule and benefits eligibility. Illinois residency is required within 180 days of employment.

Qualifications

• High school diploma or equivalent required.
• One year of work experience in a medical setting and one year obtaining preauthorization from medical insurance.
• Experience in healthcare registration and financial clearance processes is preferred.

Responsibilities

• Perform basic insurance verification and pre-authorization for outpatient services.
• Obtain and coordinate authorizations with third‑party payers.
• Maintain UI Health documentation and update required records in systems.
• Provide excellent customer service to patients, providers, and staff.

Skills

Customer service

Pre-authorization experience

Medical insurance knowledge

Education

High school diploma or equivalent

College coursework or training in business / health care administration

Bachelor’s Degree (120 semester hours) equals three years (36 months)

Job description

University of Illinois at Chicago (UI Health) is seeking an Insurance Verification and Pre-Authorization Clerk in Chicago, IL. The role supports Revenue Management and Patient Access Services. It involves obtaining authorizations, confirming eligibility, and assisting with patient estimates while ensuring compliance with payer requirements.

The position is hybrid, with a Monday–Friday schedule and benefits eligibility. Illinois residency is required within 180 days of employment.