Hybrid Master Plumber & Field Operations Leader

bluefrog Plumbing + Drain of The Main Line PA; Wayne (PA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible schedule

Advancement opportunities

Training & development

Job summary

bluefrog Plumbing + Drain of The Main Line PA is seeking an experienced Master Plumber / Field Operations Manager to lead and grow our residential plumbing service team. This hybrid role blends field work with leadership, focusing on revenue, quality, customer experience, and profitability.

You will spend significant time in the field running service calls, training technicians, and supporting daily operations while aligning with ownership on process improvements and strategic goals.

Qualifications

• ActiveMaster Plumber license required.
• Strong residential service plumbing background.
• Experience leading, coaching, or training technicians.

Responsibilities

• Serve as the Master Plumber license holder and field leader.
• Run service calls and oversee jobs in the field 50-70% of the time.
• Coach technicians on process, quality, and customer experience.
• Support onboarding and training of new field team members.
• Improve efficiency, pricing, and field workflows.

Skills

Leadership

In-home sales

Communication

Customer service

KPI-driven

Education

Master Plumber license

Tools

ServiceTitan

Job description

bluefrog Plumbing + Drain of The Main Line PA is seeking an experienced Master Plumber / Field Operations Manager to lead and grow our residential plumbing service team. This hybrid role blends field work with leadership, focusing on revenue, quality, customer experience, and profitability.

You will spend significant time in the field running service calls, training technicians, and supporting daily operations while aligning with ownership on process improvements and strategic goals.