Hybrid Market Operations & Risk Analyst (SB Banking)

U.S. Bank; Chicago (IL); Hybrid; USD 71,000 - 84,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacations

Holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Market Operations Analyst to provide operational support and risk management guidance for Small Business Banking teams within a defined market.

The role partners with bankers, relationship managers, and leaders to improve efficiency, ensure policy compliance, and mitigate risk. Responsibilities include analyzing processes, making risk-based decisions, resolving complex issues, and delivering training materials.

Qualifications

• Bachelor’s degree, or equivalent work experience.
• Typically four or more years of related experience.

Responsibilities

• Serve as the primary operational support partner for Small Business Banking teams within an assigned market or region.
• Consult with business partners on risk management practices, operational procedures, and regulatory requirements.
• Analyze existing processes and identify opportunities to improve workflow efficiency, reduce risk, and enhance operational effectiveness.
• Make independent, risk-based decisions regarding operational issues and escalated situations.
• Investigate and assist in resolving complex customer complaints and operational concerns.
• Partner with regional leaders and cross-functional stakeholders to drive consistent execution of policies and procedures.
• Develop and deliver training, onboarding support, presentations, and communication materials.
• Participate in projects involving process enhancements, system improvements, compliance initiatives, and operational workstreams.

Skills

Risk management

Data analysis

Cross-functional collaboration

Project coordination

Attention to detail

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Pivot tables

Job description

U.S. Bank is seeking a Market Operations Analyst to provide operational support and risk management guidance for Small Business Banking teams within a defined market.

The role partners with bankers, relationship managers, and leaders to improve efficiency, ensure policy compliance, and mitigate risk. Responsibilities include analyzing processes, making risk-based decisions, resolving complex issues, and delivering training materials.