Hybrid Manager, Communications Ops — Strategic Impact

Eaton; Coraopolis (Allegheny County); Hybrid; USD 130,000 - 190,000; Full time

Job summary

Eaton is seeking a Manager, Communications Operations to join our Corporate Communications team in a hybrid role. Based at Beachwood, OH or Moon Twp, PA, this position drives governance, processes, and program management to improve clarity and impact across the function.

You will partner with senior leaders, steer cross-functional initiatives, and help translate strategy into action through AI readiness, metrics, and streamlined operations across a global team.

Qualifications

• Bachelor's degree from an accredited institution required.
• Minimum 7 years of experience in communications, marketing operations, or business management within a large, global matrixed organization.
• No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Beachwood, OH or Moon Twp, PA will be considered.
• Must be able to work in the United States without corporate sponsorship now and within the future.

Responsibilities

• Operational Leadership: Build and maintain consistent operating rhythms, governance, process, templates, and tools for our global communications team, that improves visibility into team priorities, capacity, and project health.
• Strategic Partnering: Act as a trusted advisor and right hand to the VP Communications, helping set and drive key priorities across the communications function.
• Program Management: Coordinate and track progress on cross-functional initiatives, workstreams and critical events, ensuring follow-up and delivery on key milestones.
• Governance & Decision Support: Support development, training and adoption of frameworks and technology for resource allocation, reporting, and project intake/prioritization.
• Innovation & Capabilities: Support the development of our AI roadmap for readiness and subsequent training and upskilling to drive greater efficiency and productivity across the function.
• Team Enablement: Drive adoption of best practices, onboarding resources, and playbooks to support a high-performing communications organization.
• Metrics & Performance: Partner with colleagues in marketing, finance, IT and others to have a good understanding of analytics and to develop dashboards and KPIs that measure communication impact and operational efficiency.
• Culture & Engagement: Help build a cohesive, collaborative and courageous team culture — planning team meetings, offsites, support strategy development and recognition programs that align with leadership goals.
• Day to Day functional management: Lead efforts to align, simply and get greater visibility to profit planning, budget and investments, with responsibility for subsequent 3rd party vendor management.

Skills

Project management

Strategic communication

Cross-functional collaboration

Leadership

Stakeholder management

Education

Bachelor's degree

Tools

Project management tools

Content management systems

Reporting tools

AI tools (preferred)

Job description

Eaton is seeking a Manager, Communications Operations to join our Corporate Communications team in a hybrid role. Based at Beachwood, OH or Moon Twp, PA, this position drives governance, processes, and program management to improve clarity and impact across the function.

You will partner with senior leaders, steer cross-functional initiatives, and help translate strategy into action through AI readiness, metrics, and streamlined operations across a global team.