Hybrid Mail Order Pharmacy Tech: Billing & Support

Advocate Aurora Health; Menomonee Falls (WI); Hybrid; USD 45,000 - 68,000; Full time

Job summary

Advocate Aurora Health in Wisconsin is seeking a Pharmacy Technician for the 38590 API Central Fill - Retail Pharmacy to support medication preparation, distribution, and labeling in a busy, hybrid environment.

You will work closely with Pharmacists and Technicians, perform data entry, insurance verification, and third-party billing tasks, while delivering accurate service and maintaining compliance with regulatory standards.

Qualifications

• Minimum of 2 years of relevant experience.
• Excellent verbal and written communication skills.
• Strong computer skills and accurate typing abilities.
• Customer-focused mindset with ability to work independently.
• EPIC experience highly preferred.

Responsibilities

• Assists licensed pharmacist in technical duties related to preparation and distribution of medications.
• Accurately selects, prepares, and labels medications for patients including hazardous drugs and controlled substances.
• Assists with medication distribution tasks.
• Screens phone calls and routes as needed using proper telephone and voicemail etiquette.
• Assists in daily pharmacy procurement, inventory control, and outdate checking.
• Complete documentation required for removing, stocking, and wasting controlled substances, where applicable.
• Perform nonsterile compounding following proper USP standards, where applicable.
• Perform sterile IV admixture, as defined at the entity level, using proper aseptic technique, where applicable.
• Inspects all assigned medication storage areas for adherence to storage policies.
• Seeks additional duties when required work is done and accepts other duties as assigned.
• May participate in quality improvement initiatives to assure the excellence of departmental services.
• May assist in training pharmacy technicians and extenders in orientation to the policies, procedures, and workflows involved in pharmacy operations as applicable at entity level.
• Obtains and records initial patient demographic and other required information, data entry into the pharmacy system for record keeping, insurance verification and label generation purposes, and cashiering.
• Develop competence in third-party billing functions.
• May obtain immunization certification and perform immunizations for patients under supervision.
• Responsible for operating a Advocate Health-owned motor vehicle to deliver medications and other essential medical supplies as required by the designated department.

Job description

Advocate Aurora Health in Wisconsin is seeking a Pharmacy Technician for the 38590 API Central Fill - Retail Pharmacy to support medication preparation, distribution, and labeling in a busy, hybrid environment.

You will work closely with Pharmacists and Technicians, perform data entry, insurance verification, and third-party billing tasks, while delivering accurate service and maintaining compliance with regulatory standards.