Hybrid Linux Hardware Fleet Ops Specialist (Contract)

Sonyinteractiveentertainmentglobal; California (MO); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Sony Interactive Entertainment is seeking a Hardware Fleet Operations team member in Aliso Viejo, CA. This hybrid role focuses on Linux troubleshooting, managing the hardware lifecycle, and creating automation scripts to enhance operational efficiency.

Key responsibilities include responding to support requests, troubleshooting Linux systems, and maintaining internal documentation. Qualifications include 2-3 years of Linux experience and strong communication skills. Join us to build an inclusive environment!

Qualifications

• 2-3 years of hands-on experience supporting or troubleshooting Linux-based systems.
• Experience in technical support, operations, or IT service delivery roles.
• Strong written and verbal communication skills for documentation.

Responsibilities

• Respond to operational support requests in a 24/5 environment.
• Troubleshoot and support Linux-based hardware systems using terminal tools.
• Create and maintain runbooks and troubleshooting guides.

Skills

Linux terminal‑based troubleshooting

Technical support

Documentation improvement

Scripting or automation

Jira or ServiceNow familiarity

Tools

Linux terminal

Bash

Python

Job description

Sony Interactive Entertainment is seeking a Hardware Fleet Operations team member in Aliso Viejo, CA. This hybrid role focuses on Linux troubleshooting, managing the hardware lifecycle, and creating automation scripts to enhance operational efficiency.

Key responsibilities include responding to support requests, troubleshooting Linux systems, and maintaining internal documentation. Qualifications include 2-3 years of Linux experience and strong communication skills. Join us to build an inclusive environment!