Hybrid Lead End-User Computing Engineer

Epiq Company; New York (NY); Hybrid; USD 135,000 - 155,000; Full time

Job summary

Epiq seeks a Lead Workspace Engineer to design, implement, and optimize end-user computing for a global workforce. You will manage Windows and Mac endpoints, Citrix VAD, Tanium, JAMF, and Intune deployments, with strong focus on security and reliability.

The role partners with Infrastructure, Security, and Service Desk to deliver scalable endpoint services. You will lead OS imaging, patch cycles, automation, and extensive documentation, ensuring compliant, high-availability endpoint operations

Qualifications

• Expert knowledge of ITIL/ITSM practices and endpoint security.
• Experience with Windows 11 and macOS administration.
• Strong Active Directory, Entra ID, and Group Policy skills.
• Proficient in patch management and OS imaging workflows.
• Advanced Citrix VAD administration and troubleshooting.
• Tanium, JAMF Pro, Intune/Endpoint Manager expertise.
• Ability to architect OS deployment and provisioning processes.

Responsibilities

• Endpoint lifecycle management and software deployment.
• Patch management and OS upgrades for Windows and macOS.
• Maintain enterprise OS images and deployment processes.
• Configure endpoint security compliance and remediation.
• Package, test, deploy, and manage applications.
• Citrix delivery and virtual desktop administration.
• Device enrollment using Tanium, JAMF, Intune and Autopilot.
• Monitor performance and document changes.

Skills

Windows 11 administration

macOS administration

ITIL / ITSM practices

Active Directory

Azure AD / Entra ID

Group Policy

Endpoint security controls

Patch management

Citrix Virtual Apps & Desktops

Tanium administration

JAMF Pro administration

Intune / Endpoint Manager / Autopilot

Tools

Citrix Virtual Apps and Desktops

Tanium

JAMF Pro

Intune / Endpoint Manager

Autopilot deployment

Job description

Epiq seeks a Lead Workspace Engineer to design, implement, and optimize end-user computing for a global workforce. You will manage Windows and Mac endpoints, Citrix VAD, Tanium, JAMF, and Intune deployments, with strong focus on security and reliability.

The role partners with Infrastructure, Security, and Service Desk to deliver scalable endpoint services. You will lead OS imaging, patch cycles, automation, and extensive documentation, ensuring compliant, high-availability endpoint operations