Hybrid Junior Account Manager: Inside Sales & Tools

Edwards Vacuum LLC; San Jose (CA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Culture of trust and accountability

Lifelong learning and career growth

Innovation powered by people

Comprehensive compensation andBenefits

Job summary

Edwards Vacuum LLC is seeking a Customer Center Junior Officer to support end-to-end customer account and sales interfaces within the AMAT account, coordinating with sales and divisional teams to adopt tools that enhance sales execution.

The role requires learning about Edwards products, strong relationship-building, and the ability to represent Edwards and Atlas Copco brands to customers, with travel (~10%) and a hybrid work arrangement in San Jose, CA.

Qualifications

• Excellent customer service skills including conflict resolution.
• Ability to work with cross-functional teams to achieve business objectives, as well as third-party stakeholders.

Responsibilities

• Work across CTI-P, STP, and Valve business areas as the primary VSC interface; the role may include other divisions’ product range within the scope of sale.
• Work with the division to embed the digital account tools being developed via the BA marketing council leaders for the account.
• Support the broader customer centre teams on digital tool implementation.
• Leverage sales knowledge and/or experience as an advantage.
• Maintain technical product knowledge in one or more core areas of the Edwards products.

Skills

Customer service

Cross-functional teamwork

Conflict resolution

Strong communication

Education

Bachelor's degree in Marketing

Job description

Edwards Vacuum LLC is seeking a Customer Center Junior Officer to support end-to-end customer account and sales interfaces within the AMAT account, coordinating with sales and divisional teams to adopt tools that enhance sales execution.

The role requires learning about Edwards products, strong relationship-building, and the ability to represent Edwards and Atlas Copco brands to customers, with travel (~10%) and a hybrid work arrangement in San Jose, CA.