Hybrid ITAV Operations Engineer — AV & AI Workflows

We Love AI Jobs; San Francisco (CA); Hybrid; USD 187,000 - 207,000; Full time

Job summary

OpenAI is seeking an IT AV Operations Engineer to administer and troubleshoot conference room AV, video conferencing, and related ITAV systems in our San Francisco office. The role includes coordinating with vendors, supporting office builds, and developing AI-driven workflows to automate routine tasks.

You will travel 30% and work in a hybrid model. Strong experience with Logitech, Cisco, Q-SYS, Google Meet, Zoom, and Microsoft Teams is required, along with enterprise networking knowledge.

Qualifications

• 5+ years of experience implementing and troubleshooting enterprise AV systems (installation, commissioning, and operating from technical designs).
• Hands-on experience with conferencing hardware and software ecosystems (Logitech, Cisco, QSYS, Google Meet).
• Strong knowledge of enterprise networking basics (IP, VLANs, DNS, DHCP, multicast).

Responsibilities

• Set up, configure, administer, and maintain conference room AV, video conferencing, background music, and digital signage.
• Resolve vendor escalations with internal admin access and ensure remediation and service restoration.
• Manage office builds, refreshes, and moves with ITAV standards for installation and commissioning.
• Create and maintain runbooks, document changes, and train vendors on approved tasks and escalation paths.
• Build, operate, and improve AI and agentic workflows for repeatable administration and troubleshooting.

Skills

Logitech

Cisco

Q-SYS

Google Meet

Zoom

Microsoft Teams

Enterprise networking

Python

Job description

OpenAI is seeking an IT AV Operations Engineer to administer and troubleshoot conference room AV, video conferencing, and related ITAV systems in our San Francisco office. The role includes coordinating with vendors, supporting office builds, and developing AI-driven workflows to automate routine tasks.

You will travel 30% and work in a hybrid model. Strong experience with Logitech, Cisco, Q-SYS, Google Meet, Zoom, and Microsoft Teams is required, along with enterprise networking knowledge.