Hybrid IT Systems Admin: Endpoint & Network Reliability

Boncom; United States; Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Supportive work environment

Job summary

Boncom is seeking a Systems Administrator to manage and optimize its computing systems in a hybrid work environment located in Salt Lake City, Utah. This full-time role will involve technical support, system maintenance, and user administration.

Ideal candidates should have 1–3 years of related experience, a bachelor’s degree in Computer Science, and possess strong problem-solving and communication skills. The position offers a competitive salary and comprehensive benefits.

Qualifications

• 1–3 years related experience including internship or IT support.
• Collaborative team player who takes initiative.
• Strong customer service mindset and communication skills.

Responsibilities

• Provide technical support and training on software applications.
• Administer user accounts and permissions across platforms.
• Manage the IT help desk queue and resolve issues within SLAs.
• Monitor and resolve system performance issues reported by users.
• Maintain accurate IT asset inventory and collaborate on server maintenance.

Skills

Technical Support

Problem Solving

Communication

Multitasking

Education

Bachelor’s degree in Computer Science or related field

Tools

Microsoft Intune

ServiceNow

Job description

Boncom is seeking a Systems Administrator to manage and optimize its computing systems in a hybrid work environment located in Salt Lake City, Utah. This full-time role will involve technical support, system maintenance, and user administration.

Ideal candidates should have 1–3 years of related experience, a bachelor’s degree in Computer Science, and possess strong problem-solving and communication skills. The position offers a competitive salary and comprehensive benefits.