Hybrid IT Retail Systems Support – POS Specialist

Savers; Meridian (ID); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k with company matching

Paid time off

Life insurance

Flexible spending accounts

Employee assistance program

Disability insurance

Annual bonus

Job summary

Savers, a leading thrift retailer, is seeking an IT professional to manage Retail POS systems in a hybrid role based near Boise, Idaho. You will ensure high availability, security, and integration of the POS environment while supporting store operations.

Join Savers University training programs and contribute to enterprise-wide IT initiatives while enjoying a comprehensive benefits package and a 401k plan with company matching.

Qualifications

• 2-4 years performing Systems Support in a Retail environment.
• 2-4 years performing POS Systems support.
• Current Microsoft Certification(s) / CompTIA Cert. OR Bachelor’s degree in computer science or related field.

Responsibilities

• Apply basic troubleshooting skills to resolve POS issues using documentation and IT knowledge base.
• Provide foundational Tier 1 support and monitoring of POS applications in Retail Systems.
• Provide guidance to team on adherence to department policies and procedures.
• Work with third party vendors to support in-house customers.
• Maintain detailed documentation for reference and knowledge base articles.

Skills

POS systems

POS hardware

Windows Server

Active Directory

SCCM

IT troubleshooting

Customer support

Education

Bachelor's degree in CS or related field

Microsoft Certification / CompTIA

Tools

Microsoft SCCM

Job description

Savers, a leading thrift retailer, is seeking an IT professional to manage Retail POS systems in a hybrid role based near Boise, Idaho. You will ensure high availability, security, and integration of the POS environment while supporting store operations.

Join Savers University training programs and contribute to enterprise-wide IT initiatives while enjoying a comprehensive benefits package and a 401k plan with company matching.