Hybrid IT Project Leader — Customer Experience Modernization

SolutionsResource.com; Olympia (WA); Hybrid; USD 100,000 - 130,000; Full time

Job summary

SolutionsResource.com is seeking a Senior IT Project Manager in Olympia, Washington, to lead the Customer Contact Modernization Project. This role involves overseeing project planning and execution, ensuring successful delivery of project objectives while managing complex IT projects across teams and stakeholders.

The ideal candidate will have at least 7 years of project management experience and strong leadership skills. A hybrid work arrangement is offered, combining remote work with occasional on-site presence.

Qualifications

• Minimum 7 years of experience managing IT projects.
• Strong knowledge of project management methodologies.
• Excellent organizational and facilitation skills.

Responsibilities

• Lead and manage complex IT projects from initiation through completion.
• Develop and maintain project plans, schedules, and documentation.
• Coordinate project activities across internal teams and stakeholders.

Skills

Project management principles

Organizational skills

Leadership skills

Communication abilities

Documentation skills

Tools

ServiceNow Portfolio and Project Management

Job description

SolutionsResource.com is seeking a Senior IT Project Manager in Olympia, Washington, to lead the Customer Contact Modernization Project. This role involves overseeing project planning and execution, ensuring successful delivery of project objectives while managing complex IT projects across teams and stakeholders.

The ideal candidate will have at least 7 years of project management experience and strong leadership skills. A hybrid work arrangement is offered, combining remote work with occasional on-site presence.