Hybrid IT Manager — Global Systems & Security

Tent Partnership for Refugees; New York (NY); Hybrid; USD 120,000 - 133,000; Full time

Job summary

Tent Partnership for Refugees is seeking a hands-on IT Manager to oversee technology across a multi-national organization. The role covers user onboarding/offboarding, device deployment, software administration, security, and collaboration tools, with near-term upgrades and new system deployments.

You will work across time zones, maintain performance, backups, and incident response, and collaborate with leadership on technology planning. The role is hybrid with NYC office presence.

Qualifications

• 3 years supporting IT systems in a technical IT role.
• 3 years administering Microsoft 365 services.
• 1-3 years managing an IT environment.
• Ability to support users and troubleshoot endpoint device issues.
• Experience with Azure cloud services and data integration tools.
• Knowledge of patch management and vulnerability remediation.

Responsibilities

• Provide hardware, software, and access support for local and remote users.
• Administer Microsoft 365 services, including Exchange, SharePoint, Teams, OneDrive, and Power BI.
• Manage devices via Intune, including setup, compliance, patching, and monitoring.
• Oversee device lifecycle, inventory, procurement, and vendor coordination.
• Maintain system performance, backups, updates, and basic network stability.
• Support conference room hardware, cameras, audio equipment, and meeting platforms.
• Handle security tooling, alerts, and response tasks.
• Ensure adherence to data protection, privacy, and regulatory compliance best practices.
• Lead upgrades, migrations, and new system deployments.
• Document processes, configurations, and user guides.
• Collaborate with leadership on technology planning and improvements.

Skills

IT support

Microsoft 365 administration

Azure cloud services

Security basics

Tools

Intune

Azure Data Factory

Azure Storage

Azure SQL

Power BI

Active Directory

Job description

Tent Partnership for Refugees is seeking a hands-on IT Manager to oversee technology across a multi-national organization. The role covers user onboarding/offboarding, device deployment, software administration, security, and collaboration tools, with near-term upgrades and new system deployments.

You will work across time zones, maintain performance, backups, and incident response, and collaborate with leadership on technology planning. The role is hybrid with NYC office presence.