Hybrid IT Engineer: Networking, Servers & Help Desk

Zachary Piper Solutions; Raleigh (NC); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Piper Companies seeks an IT Engineer in the Raleigh-Durham area for a hybrid role (2 days onsite in RTP, NC). The engineer will support shared lab infrastructure across networking, servers, virtualization, and end-user devices in a dynamic MSP environment.

The ideal candidate has 3+ years in MSP environments, CCNA-level networking knowledge, experience with Windows/Linux servers and virtualization, and strong communication skills to serve internal users and collaborate with engineering teams.

Qualifications

• 3+ years in MSP or diverse IT support environment.
• CCNA-level experience in routing, switching, TCP/IP, and troubleshooting.
• Experience with Windows and/or Linux servers, virtualization, and endpoints.
• Strong communication, organizational, and customer service skills.

Responsibilities

• Support and maintain shared lab infrastructure, including network gear, servers, virtualization, and endpoints.
• Troubleshoot network, systems, and end-user issues across a diverse technology environment.
• Manage IT infrastructure projects, deployments, upgrades, and daily operations.
• Provide hands-on help desk support and act as a key technical resource for internal users.
• Collaborate with engineering and operations to implement infrastructure improvements.

Skills

CCNA-level networking

Windows/Linux server administration

Virtualization

Help desk/support

Communication skills

Tools

VMware/Hyper-V

Cisco network gear

Job description

Piper Companies seeks an IT Engineer in the Raleigh-Durham area for a hybrid role (2 days onsite in RTP, NC). The engineer will support shared lab infrastructure across networking, servers, virtualization, and end-user devices in a dynamic MSP environment.

The ideal candidate has 3+ years in MSP environments, CCNA-level networking knowledge, experience with Windows/Linux servers and virtualization, and strong communication skills to serve internal users and collaborate with engineering teams.