Hybrid IT: Application Administrator & Solutions Specialist

MSU - Michigan State University; East Lansing (MI); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Michigan State University (MSU) is hiring an Application Administrator to support departmental and enterprise applications within the Division of Residential and Hospitality Services. The role starts on-site and transitions to hybrid after onboarding.

You will maintain software, manage access, and collaborate with IT and operations to implement features and reports. Responsibilities include after-hours support, change management, documentation, and training.

Qualifications

• Minimum requirements include a four-year college degree or equivalent experience.
• Experience supporting enterprise applications and end users.
• Strong communication skills and customer-service orientation.

Responsibilities

• Maintain and troubleshoot divisional applications and provide after-hours support.
• Provide user support, role definition and access management coordination.
• Collaborate with operations and development staff to resolve issues.
• Configure and implement features, reports, patches, and upgrades.
• Prepare documentation and contribute to training and business continuity.

Skills

Customer service attitude

Verbal and written communication

End user support

SQL knowledge

Enterprise applications

Education

Bachelor's degree

Tools

Transact

StarRez

Job description

Michigan State University (MSU) is hiring an Application Administrator to support departmental and enterprise applications within the Division of Residential and Hospitality Services. The role starts on-site and transitions to hybrid after onboarding.

You will maintain software, manage access, and collaborate with IT and operations to implement features and reports. Responsibilities include after-hours support, change management, documentation, and training.