Application Administrator: Enterprise App Support & Reports

Michigan State University; East Lansing (MI); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Michigan State University in East Lansing seeks an Application Administrator to support departmental and enterprise applications within the Division of Residential and Hospitality Services. The role will begin on-site and transition to a hybrid model after onboarding and probation.

You will maintain and troubleshoot applications, manage user access, collaborate with operations and development staff, and contribute to documentation and training.

Qualifications

• Knowledge equivalent to a four-year college degree; one to three years of related IT experience or equivalent.
• Experience managing enterprise-level computer applications and providing user support.
• Knowledge of databases and SQL; familiarity with Transact and StarRez is a plus.

Responsibilities

• Maintain and troubleshoot divisional applications, including after-hours issue resolution.
• Provide user support, role definition and access management coordination.
• Collaborate with operations and development staff to solve problems and implement solutions.
• Configure/change manage: develop features, reports, patches and upgrades.
• Create and maintain documentation; assist with training and business continuity planning.

Skills

Customer service

Communication skills

Enterprise apps management

SQL knowledge

Transact

StarRez

Database experience

Network server operations

Education

Bachelor’s degree or equivalent

Tools

Transact

StarRez

SQL

Job description

Michigan State University in East Lansing seeks an Application Administrator to support departmental and enterprise applications within the Division of Residential and Hospitality Services. The role will begin on-site and transition to a hybrid model after onboarding and probation.

You will maintain and troubleshoot applications, manage user access, collaborate with operations and development staff, and contribute to documentation and training.