Hybrid IT Application Administrator | Access & Troubleshooting

Michigan State University; East Lansing (MI); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Michigan State University is seeking an Application Administrator to support divisional and enterprise applications within the Division of Residential and Hospitality Services. The role starts fully on-site with a planned transition to hybrid after onboarding and a probationary period.

You will troubleshoot applications, manage access and roles, and collaborate with IT and operations to implement features, patches and reports. Strong customer service and SQL knowledge are highly valued.

Qualifications

• Bachelor's degree required.
• 1-3 years of related IT experience.
• Experience with enterprise applications and access management.
• SQL knowledge required.
• Strong communication and customer-service skills.

Responsibilities

• Maintain and troubleshoot divisional applications; after-hours issue resolution possible.
• Provide user support, role definition and access management coordination.
• Collaborate with operations and development staff to solve problems.
• Configure and implement new features, reports, patches and upgrades.
• Create documentation and provide training; support business continuity.

Skills

Customer service

End-user support

SQL

Communication

Education

Bachelor's degree

Tools

Transact

StarRez

Job description

Michigan State University is seeking an Application Administrator to support divisional and enterprise applications within the Division of Residential and Hospitality Services. The role starts fully on-site with a planned transition to hybrid after onboarding and a probationary period.

You will troubleshoot applications, manage access and roles, and collaborate with IT and operations to implement features, patches and reports. Strong customer service and SQL knowledge are highly valued.