Hybrid Invoicing & Customer Service Coordinator

Hapag Lloyd; Atlanta (GA); Híbrido; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Attractive Annual Bonus

Hybrid Work Environment

Modern Office Space

Public Transportation Support

Comprehensive Benefits Package

Descripción de la vacante

Hapag-Lloyd is seeking a Coordinator Customer Service - Invoicing in Atlanta, GA to coordinate invoicing reporting and cross-functional collaboration with Trade Management. You will monitor outstanding shipments to be invoiced and ensure timely freight invoicing, while maintaining accuracy and data analysis.

The role requires an Associates Degree and 2 years in maritime or logistics experience; strong MS Office skills, excellent communication, and a customer-focused mindset are essential for

Formación

• Associates Degree required; 2 years in maritime industry preferred.
• Strong MS Office skills and data analysis abilities.
• Excellent written and verbal communication; customer-focused.

Responsabilidades

• Accurate handling of invoicing reporting requirements / Maintain SOP (as applicable)
• Monitor and handling of OUFC (outstanding shipments to be invoiced) - Freight to be invoiced with 5 days of discharge / departure. Time pending, max of 15 days from activity.
• Participate in cross-functional meetings, with other CS departments, discussing solutions for daily invoicing concerns
• Adherence to PREX - Process Excellence, process as detailed HIP
• Creation of report and analyze data

Conocimientos

Invoicing coordination

Analytical skills

Excellent communication

Shipping terms knowledge

Educación

Associates Degree

Herramientas

MS Office

Descripción del empleo

Hapag-Lloyd is seeking a Coordinator Customer Service - Invoicing in Atlanta, GA to coordinate invoicing reporting and cross-functional collaboration with Trade Management. You will monitor outstanding shipments to be invoiced and ensure timely freight invoicing, while maintaining accuracy and data analysis.

The role requires an Associates Degree and 2 years in maritime or logistics experience; strong MS Office skills, excellent communication, and a customer-focused mindset are essential for