Customer Invoicing Coordinator – Hybrid Role

Hapag-Lloyd AG; Atlanta (GA); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Attractive Annual Bonus

Hybrid Work Environment

Modern Office Space

Public Transportation Support

Comprehensive Benefits Package

Job summary

Hapag-Lloyd AG is seeking a Coordinator Customer Service - Invoicing in Atlanta, GA. You will coordinate invoicing and collaborations across departments to ensure timely billing and accurate reporting, while supporting process excellence initiatives.

In this role you will handle OUFC, generate analytical reports, and participate in cross-functional discussions to resolve daily invoicing concerns. A associate degree and shipping industry exposure are preferred.

Qualifications

• Associates Degree required and 2 years’ experience in the Maritime Industry preferred.
• Effective communication with diverse customers and stakeholders.
• Strong organizational and analytical skills.

Responsibilities

• Accurate handling of invoicing reporting requirements and maintain SOPs.
• Monitor and manage outstanding shipments to be invoiced (OUFC); freight invoiced within 5 days of discharge, up to 15 days from activity.
• Participate in cross-functional meetings with CS departments to resolve invoicing concerns.
• Adhere to PREX – Process Excellence; follow detailed HIP processes.
• Create reports and analyze data to inform decisions.

Skills

Invoicing

Customer service

MS Office

Data analysis

Education

Associate Degree

Tools

MS Excel

PowerPoint

Job description

Hapag-Lloyd AG is seeking a Coordinator Customer Service - Invoicing in Atlanta, GA. You will coordinate invoicing and collaborations across departments to ensure timely billing and accurate reporting, while supporting process excellence initiatives.

In this role you will handle OUFC, generate analytical reports, and participate in cross-functional discussions to resolve daily invoicing concerns. A associate degree and shipping industry exposure are preferred.