Job Title: Intune / Active Directory Administrator
Location: Atlanta, Georgia 30334 - Hybrid
Contract Duration: 6+Months
Employment Type: W2 Contract
Job Summary
We are seeking an experienced Intune / Active Directory Administrator to manage, maintain, configure, and support enterprise endpoint management and mobile device architecture systems.
The ideal candidate will have strong hands‑on experience with Microsoft Intune, Microsoft Entra ID (Azure AD), Active Directory, Azure Administration, and Microsoft Endpoint Configuration Manager. This role involves managing endpoint devices, application deployments, system administration, troubleshooting, and providing advanced technical support to ensure reliable IT operations.
The candidate will also contribute to improving endpoint management processes, developing technical documentation, supporting IT staff, and researching emerging technologies to enhance the organization's end-user computing environment.
Key Responsibilities
- Build, configure, package, and deploy applications using Microsoft Intune Endpoint Manager.
- Administer and manage Microsoft Intune, Azure AD / Microsoft Entra ID, and Active Directory environments.
- Manage and support endpoint devices, including laptops, desktops, mobile devices, and other peripherals.
- Handle escalated technical issues and provide advanced troubleshooting for endpoint-related incidents.
- Administer Microsoft Azure services and the Azure Administration Portal.
- Manage device configurations, policies, security settings, software installations, and patch management.
- Develop and maintain escalation procedures and support methodologies to improve IT service delivery.
- Provide technical guidance, training, coaching, and mentoring to support staff.
- Create and maintain technical documentation, knowledge articles, training materials, and instructional videos.
- Monitor and report KPIs, support metrics, incident trends, and operational performance.
- Collaborate with internal and external customers to resolve technical issues and improve user satisfaction.
- Research emerging technologies and recommend improvements to endpoint management and end-user support systems.
- Support Windows 10/11, Windows Server, Microsoft 365, Microsoft Teams, Apple, and Android environments.
- Perform basic network troubleshooting involving Ethernet, Wi‑Fi, connectivity, and network peripherals.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field, along with at least 3 years of relevant professional experience, or an equivalent combination of education and experience.
- Hands‑on experience with Microsoft Intune Endpoint Management.
- Strong experience with Microsoft Entra ID (Azure AD) and Azure Administration.
- Experience with Microsoft Active Directory administration and management.
- Experience supporting and managing enterprise endpoint devices.
- Strong troubleshooting and problem‑solving skills.
- Knowledge of Windows operating systems and enterprise IT infrastructure.
Key Technical Skills
- Microsoft Intune / Endpoint Manager
- Microsoft Active Directory
- Microsoft Endpoint Configuration Manager (SCCM / MECM)