Hybrid Internal Sales Rep - Customer Care & Growth

Pepperl+Fuchs Gruppe; New Brighton (MN); Hybrid; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Voluntary life Insurance

Employer paid basic life insurance

Short-term disability

Long-term disability

PTO

Job summary

Pepperl+Fuchs, Inc. in Roseville, MN, is seeking an energetic, self-driven Internal Sales Representative to join our Roseville team. You will deliver exceptional customer care while developing qualified sales opportunities for the Field Sales team.

This role requires a 3 days in office / 2 days remote hybrid schedule, strong communication, and the ability to upsell and manage orders. We offer medical/dental/vision, 401k, life insurance, disability, and PTO.

Qualifications

• Minimum of 5 years of customer service or sales experience.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work independently and collaboratively within a team.

Responsibilities

• Interact daily with customers via phone and email.
• Take ownership of assigned territory and provide proactive customer support.
• Manage territory accounts, including order entry, credits, and rebills.
• Monitor open order reports and proactively resolve delays in the order-to-cash process.
• Partner closely with Technical Support, Area Sales Managers, and Account Managers as part of the sales cockpit team.
• Attend customer calls and key account meetings focused on improving performance metrics.
• Research and resolve customer discrepancies.
• Upsell and cross-sell products to expand business opportunities.
• Record new sales opportunities in Siebel (CRM).
• Participate in weekly shop floor meetings, product training, and sales improvement sessions.
• Maintain accurate records and professional communication.
• Cross-train team members and foster a collaborative, high-performance environment.
• Perform additional responsibilities and special projects as assigned.

Skills

Strong communication

Organizational skills

Problem-solving

Teamwork

Education

High School Diploma or equivalent

Tools

Siebel CRM

Job description

Pepperl+Fuchs, Inc. in Roseville, MN, is seeking an energetic, self-driven Internal Sales Representative to join our Roseville team. You will deliver exceptional customer care while developing qualified sales opportunities for the Field Sales team.

This role requires a 3 days in office / 2 days remote hybrid schedule, strong communication, and the ability to upsell and manage orders. We offer medical/dental/vision, 401k, life insurance, disability, and PTO.