Hybrid Internal Communications Strategist

Mintz; United States; Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Bonus eligible

Comprehensive benefits package

Job summary

Mintz seeks an Internal Communications Specialist to support the development and execution of strategic employee communications, strengthen engagement, and advance firm priorities. You will create content, manage intranet channels, and coordinate cross-functional initiatives from intake to delivery.

The role reports to the Internal Communications Manager and will use AI tools to enhance content, analyze engagement, and drive continuous improvement.

Qualifications

• Bachelor’s degree in communications, marketing, English, journalism, or related field.
• 3+ years of experience in communications, marketing, or a related field.
• Strong writing and editing skills with attention to clarity, grammar, and detail.
• Highly organized with the ability to manage multiple tasks and deadlines in fast-paced, matrixed environment.
• Comfortable learning new systems and working with intranet/CMS tools.
• Professionalism, discretion, and a collaborative mindset.
• Exceptional organizational and administrative abilities with excellent attention to detail.
• Intellectual curiosity and a proactive, enthusiastic attitude.
• Creative problem-solving skills and sound reasoning ability.
• Demonstrated ability to collaborate professionally with colleagues at all levels.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Word, Outlook, Excel, and PowerPoint; ability to quickly learn new software and applications, including AI tools for communication and analysis.
• Flexibility to work overtime when necessary.

Responsibilities

• Draft, edit, and coordinate internal communications, including firm announcements, events, system and operational updates, onboarding, newsletters, and presentations.
• Partner with internal stakeholders including firm leadership, practice groups, HR, IT, DEI, and other departments to gather information and develop content.
• Coordinate review and approval workflows, incorporating stakeholder feedback and ensuring the accuracy and timely delivery of communications.
• Ensure content aligns with firm voice, brand standards, editorial guidelines, and internal communications best practices.
• Leverage approved AI tools to support day-to-day content development, streamline workflows, analyze engagement trends, and recommend data-driven communication strategies.
• Adapt content across channels and formats to improve clarity, accessibility, and employee engagement.
• Conduct site and page content reviews and partner with content owners to update, archive, or remove outdated information.
• Manage projects and workstreams from intake and planning through execution and evaluation.
• Develop project timelines, communication plans, editorial calendars, task trackers, and supporting documentation.
• Contribute to the development and continuous improvement of intake processes, templates, workflows, and communication guidelines.
• Support the planning and execution of internal campaigns, firmwide meetings and events, recognition programs, and other engagement initiatives.
• Gather and analyze employee questions, feedback, and engagement indicators to identify and surface common themes to the Internal Communications Manager.
• Maintain templates, content libraries, distribution lists, editorial calendars, project trackers, and shared resources that support efficient and consistent communication.
• Support the development and maintenance of internal communications standards, templates, processes, governance documentation, and best-practice resources.
• Track metrics and maintain dashboards or recurring reports that provide visibility into channel and content performance and inform future planning.

Skills

Writing

Editing

Project management

Content development

AI tools for communication

Microsoft Word

Outlook

Excel

PowerPoint

Education

Bachelor's degree in Communications

Tools

Intranet CMS tools

Job description

Mintz seeks an Internal Communications Specialist to support the development and execution of strategic employee communications, strengthen engagement, and advance firm priorities. You will create content, manage intranet channels, and coordinate cross-functional initiatives from intake to delivery.

The role reports to the Internal Communications Manager and will use AI tools to enhance content, analyze engagement, and drive continuous improvement.