Hybrid Intake & Admissions Specialist — Health Access

Applewood Centers; Cleveland (OH); Hybrid; USD 50,000 - 52,000; Full time

Benefits offered by this job

Health plans

Wellness program

PTO and holidays

Parental leave

MSW tuition assistance

403(b) retirement plan

Pet insurance

Life insurance & LTD

EAP

Education support

Dental/vision benefits

FSA

Job summary

Applewood Centers is seeking an Intake & Admissions Specialist to be the front door for families seeking community and office-based behavioral health services for children. This role offers a great opportunity to connect with families at the start of treatment and help them access services.

The position is office-based with some remote work flexibility and no productivity requirement. You will determine appropriate programs, manage referrals from providers, and complete in-person intake and

Qualifications

• Master's degree in Social Work, Counseling or related field.
• State of Ohio license in SW/Counseling or MFT; LPCC/LISW/LIMFT preferred.
• Experience with children and families in mental health settings.
• Strong clinical skills in assessments, crisis intervention, family therapy, and substance use therapy.
• Ability to relate to diverse backgrounds with strong communication skills.
• Initiative and independent judgment.
• Excellent written and verbal communication and interpersonal skills.
• Proficiency with agency EHR and MS Office; knowledge of medical terminology and third-party billing preferred.

Responsibilities

• Cover intake phone line and intake email during office hours.
• Provide initial clinical review and determine appropriate program.
• Review clinical information and refer families to community resources as needed.
• Coordinate with other departments and external referrals to facilitate referrals.
• Manage admission waitlists and referrals; schedule initial appointments for Office Based Therapy.
• Assist with funding verification and eligibility with Medicaid, private insurers and local funders.
• Use EHR to open new clients, update information, schedule appointments and complete forms; track referrals in MS Office.
• Conduct in-person intake and assessments for new clients; complete intake paperwork and assessments as needed.
• Perform additional intake and assessment tasks as assigned by supervisor.

Skills

Ohio license

Communication

Education

Master's in Social Work

Job description

Applewood Centers is seeking an Intake & Admissions Specialist to be the front door for families seeking community and office-based behavioral health services for children. This role offers a great opportunity to connect with families at the start of treatment and help them access services.

The position is office-based with some remote work flexibility and no productivity requirement. You will determine appropriate programs, manage referrals from providers, and complete in-person intake and