Hybrid Insurance Underwriting Technician

West Bend Insurance Company; West Bend, Madison (WI, WI); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Disability Insurance

Flexible Spending Accounts

Life Insurance

Critical Illness

EAP

401(k) Match

Pet Insurance

PTO

Bonus eligible

Job summary

West Bend Insurance Company is seeking an Underwriting Tech to support service excellence by applying rules and guidelines to clear accounts for new customers and handle non-complex policy changes. The role emphasizes accuracy, efficiency, and customer focus.

The position offers a hybrid work schedule; candidates within 50 miles of a West Bend office may work collaboratively. Base location can be West Bend or Madison, WI.

Qualifications

• Interpret and apply underwriting guidelines to support service levels.
• Review and clear accounts for new customers and simple policy changes.
• Collaborate with internal teams for timely policy service.
• Maintain a strong customer service orientation in all tasks.

Responsibilities

• Interpret and apply underwriting guidelines and procedures to support service level standards.
• Review and clear accounts for new customers and process policy change requests that do not require underwriting decisions.
• Collaborate with internal teams to ensure timely and accurate policy service.
• Maintain a strong customer service orientation in all tasks and communications.
• Adapt to and support ongoing changes in technology, systems, and workflows.

Skills

Insurance exp

PC skills

Time mgmt

MS Office

Communication

Data entry

Fast-paced

Education

High school diploma

A.G.I. designation

Tools

Microsoft Suite

Job description

West Bend Insurance Company is seeking an Underwriting Tech to support service excellence by applying rules and guidelines to clear accounts for new customers and handle non-complex policy changes. The role emphasizes accuracy, efficiency, and customer focus.

The position offers a hybrid work schedule; candidates within 50 miles of a West Bend office may work collaboratively. Base location can be West Bend or Madison, WI.