Hybrid Insurance Solutions Advisor

Automatic Data Processing, Inc.; Louisville (KY); Hybrid; USD 30,000 - 56,000; Full time

Benefits offered by this job

Best-in-class benefits from Day 1

Volunteer time off

Inclusive culture and belonging

Job summary

ADP is seeking a Sr. Insurance Consultant to join our hybrid team in the United States.

You will be on the front line for client challenges, delivering clear communication and ensuring client satisfaction while working three days in the office and two days from home. Your role includes supporting clients with health and benefits products, researching complex issues, and continually expanding knowledge of the insurance industry and ADP solutions.

Qualifications

• At least two years of experience in the insurance industry.
• Must have the appropriate Health & Benefits producers license.
• A college degree is great but not required; relevant experience is acceptable.
• Military experience is recognized and valued.

Responsibilities

• Provide client support via phone and digital channels on ADP Health & Benefit products.
• Investigate, research, analyze and resolve complex client issues.
• continually upgrade knowledge on the insurance industry and ADP products.
• Identify and provide recommendations on additional coverage and benefits administration tools.

Skills

Customer service

Communication skills

Relationship building

Education

College degree preferred

Job description

ADP is seeking a Sr. Insurance Consultant to join our hybrid team in the United States.

You will be on the front line for client challenges, delivering clear communication and ensuring client satisfaction while working three days in the office and two days from home. Your role includes supporting clients with health and benefits products, researching complex issues, and continually expanding knowledge of the insurance industry and ADP solutions.