Insurance Solutions Specialist

Automatic Data Processing, Inc.; Louisville (KY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Career advancement opportunities

Award-winning training

Inclusive environment

Job summary

ADP is seeking an Insurance Consultant to act as the front-line for solving client challenges and to train users on ADP technology. You will support clients by phone and digital channels, answer questions, and help ensure client satisfaction and ADP's service reputation.

You will build rapport, communicate clearly, and stay professional under pressure. The role offers opportunities for growth within a collaborative, inclusive environment at ADP.

Qualifications

• At least two years of experience in the insurance industry.
• Must have the appropriate Property - Casualty producers license within 30 days of employment.
• College degree is great but not required; other experience considered.

Responsibilities

• Provide client support via phone and digital channels, including answering questions and concerns.
• Investigate, research, analyze, and resolve complex client issues with product knowledge.
• Learn about the insurance industry and ADP products and upgrade knowledge continually.
• Identify and provide recommendations on additional lines of coverage and benefits administration tools.

Skills

Client communication

Problem solving

Phone support

Job description

ADP is seeking an Insurance Consultant to act as the front-line for solving client challenges and to train users on ADP technology. You will support clients by phone and digital channels, answer questions, and help ensure client satisfaction and ADP's service reputation.

You will build rapport, communicate clearly, and stay professional under pressure. The role offers opportunities for growth within a collaborative, inclusive environment at ADP.