Hybrid Insurance Risk & Claims Analyst – 3 Days Remote

22nd Century Technologies Inc. (TSCTI); Providence (RI); Hybrid; USD 65,000 - 90,000; Full time

Job summary

22nd Century Technologies, Inc. (TSCTI) is seeking an Insurance Risk & Claims Analyst to support the State’s Risk Management function, assisting with insurance claims, TPA coordination, vendor insurance requirements, premium billing, policy administration, and agency support.

The successful candidate will develop a strong understanding of the State’s insurance portfolio and serve as a knowledgeable resource to internal agencies, management, brokers, and other stakeholders.

Qualifications

• Minimum of 2 years of experience in insurance, claims, risk management, or a closely related field preferred.
• Familiarity with commercial insurance policies, claims processes, and insurance administration.
• Strong analytical, organizational, and problem-solving abilities.
• Excellent written and verbal communication skills.
• High level of accuracy and attention to detail, particularly with financial records and policy information.
• Ability to understand procedures, apply guidelines, and work within authority limits.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Coordinate day-to-day claims activities with the State’s third-party administrator, including approvals, denials, settlements, releases, and documentation within authority levels.
• Review claims that exceed delegated authority and prepare documentation for management review and approval.
• Track claim activity, service levels, outstanding matters, and trends; provide updates to Risk Management leadership.
• Process and monitor insurance premiums, invoices, payments, reconciliations, and internal cost allocations.
• Develop working knowledge of the State’s insurance programs across property, auto, medical malpractice, and other lines.
• Explain applicable insurance coverage and requirements to agency personnel and assist with questions.
• Review vendor RFPs, contracts, and scopes to determine insurance requirements.
• Assist in improving procedures, documentation, and workflows related to insurance and risk management.
• Act as a primary contact for agencies regarding routine claims, insurance requirements, and billing questions.
• Coordinate with insurance brokers and monitor policy renewals and related communications.
• Maintain accurate electronic and physical records for claims, policies, invoices, and payments.
• Monitor and respond to requests via Risk Management shared inbox.
• Assist with annual insurance renewals by collecting exposure data and underwriting information.
• Support special projects and initiatives from the Head of Risk Management.
• Perform other duties as assigned.

Skills

Insurance knowledge

Claims processing

Risk management

Analytical skills

Communication skills

Attention to detail

Multitasking

Tools

Microsoft Excel

Job description

22nd Century Technologies, Inc. (TSCTI) is seeking an Insurance Risk & Claims Analyst to support the State’s Risk Management function, assisting with insurance claims, TPA coordination, vendor insurance requirements, premium billing, policy administration, and agency support.

The successful candidate will develop a strong understanding of the State’s insurance portfolio and serve as a knowledgeable resource to internal agencies, management, brokers, and other stakeholders.