Hybrid Insurance Follow-Up Specialist II (Remote/Onsite)

UnitedHealth Group; Pearland (TX); Hybrid; USD 25,000 - 44,000; Full time

Job summary

UnitedHealth Group’s Kelsey-Seybold Pearland Business Office is seeking an Insurance Follow Up Representative II to manage physician billing and collections across multiple payors, researching accounts, refiling or appealing claims, and tracking status. The role involves handling a large receivable portfolio and coordinating with patients and providers to resolve balances.

The position supports a hybrid work arrangement with required local presence in the Houston area for onsite tasks, and

Qualifications

• 3+ years of current experience in a health care billing and collection environment or relevant health care setting
• Basic PC and Internet literacy
• Medical Terminology, CPT & ICD coding application

Responsibilities

• Research accounts, refile or appeal claims as needed
• Submit additional medical documentation and track account status
• Analyze, audit, and reconcile accounts with attention to detail
• Communicate with patients, physicians, management, and third-party representatives
• Maintain compliance with industry guidelines and department policies

Skills

Healthcare billing experience

Analytical ability

Interpersonal communications

Education

High School diploma or GED

Tools

Epic Professional Billing

Job description

UnitedHealth Group’s Kelsey-Seybold Pearland Business Office is seeking an Insurance Follow Up Representative II to manage physician billing and collections across multiple payors, researching accounts, refiling or appealing claims, and tracking status. The role involves handling a large receivable portfolio and coordinating with patients and providers to resolve balances.

The position supports a hybrid work arrangement with required local presence in the Houston area for onsite tasks, and